Gambler Games

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Terms and Conditions

1. Introduction

1.1. When you use and/or visit any part of website gamblergames.com (hereinafter referred to as the "Website"), download and initialize the gaming program GamblerGames, or open an account on the Website, you undertake to observe:
1.1.1. The general terms and conditions stated on this page;
1.1.2. The confidentiality policy;
1.1.3. Rules of any game;
1.1.4. Any conditions of promo-actions, granting of bonuses and special offers, information on which will be published from time to time on the Website.

1.2. All abovementioned terms shall be hereinafter jointly referred to as the "Terms".

1.3. Before agreeing with the Terms, please take time to carefully study them. If you do not agree to accept and to follow the Terms, please do not open an account and do not continue to use the Website. Continuation of use of the Website by you will be considered as agreeing with the Terms.

General terms and conditions

2. The Parties

2.1. Website is owned and operated by Vierra Moon Group Limited, Cyprus. Gaming activity is regulated under Curacao Legislation and operated under Gaming Licence ¹ 1668/JAZ issued by the Gaming Commission of Netherlands Antilles: Igro Technologies N.V..

2.2. By "us", "ours", "we" or "the Company" in the Terms shall be understood the abovementioned party, with which you are entering into the agreement.

2.3. Money processing operated by Vierra Moon Group Limited situated at Boumpoulinas, 1-3 3rd floor, Flat/office 34, Nicosia, Cyprus, 1060


3. Change of terms of use

3.1. For a number of reasons (including commercial), for observance of new laws or standard acts or for the purpose of servicing of customers we might need to amend the Terms.

3.2. In case of amendment by us of the Terms of use, on which we will wish to notify you, we undertake to send to you a corresponding notice by e-mail or to publish it on the Website.

3.3. The latest and effective version of Terms of use is always published on www.gamblergames.com.


4. Opening of your account

4.1. To place a stake via the Website, you have to open an account thereon (hereinafter referred to as "your account").

4.2. Due to the various legal and commercial reasons we do not permit opening or use of accounts by the clients, who are staying or permanently residing in a number of jurisdictions (including in the United States of America). In that case if you are residing or staying in such jurisdiction, you must not open the account nor use the Website.

4.3. You shall open the account by yourself, following the instructions on your screen.

4.4. To open the account you must provide us with personal data, including name, surname, sex, date of birth and proper contact information, including mailing address, phone number and e-mail address (hereinafter referred to as "your contact information").

4.5. Hereby you acknowledge and agree that, by using services on the Website, you can both win and lose money.

4.6. Your account must be registered in your own correct name. You can open only one account. Any other accounts which you will open with us for the Service and the Website will be considered "Duplicate accounts".
We have the right to close immediately any Duplicate account and:
4.6.1. all operations performed from such Duplicate account will be cancelled;
4.6.2. all funds entered therein may not be returned you;
4.6.3. you shall be deprived of your right to any refunds, prizes and bonuses received by you or accrued for you during the period when such Duplicate account had been active; the specified sums can be reclaimed by us, and on our demand you have to return to us any such sums withdrawn by you from the Duplicate account.

4.7. If you would like to open another account, you can open it by applying to our support service. In case of opening of the new account, the old account will be closed.

4.8. You have to manage the account and to update your data properly.


5. Identification; anti-money laundering

5.1. You guarantee that:
5.1.1. you are not younger than 18 (eighteen) years or the age established by the legislation of your jurisdiction as legal age to play games of chance (hereinafter referred to as the "Legal age");
5.1.2. the data submitted by you at opening of your account are correct; and
5.1.3. you are the legal owner of monetary funds on your account.

5.2. By agreeing with Terms, you hereby allow us to conduct checks provided by us or demanded by third parties (including regulation authorities), for your identification and confirmation of your contact information (hereinafter referred to as the "Checks").

5.3. For the period of carrying out of any Checks we have the right to restrict withdrawal by you of funds from your account.

5.4. In certain cases me night need to contact you and ask to provide us with supplementary information required for completion of Checks. In that case if you shall not provide or cannot provide us with such information, we have the right to suspend temporarily your operations on your account until you will have provided us with the enquired information, or to close your account. In addition, you will have to confirm your identity in each case when you withdraw funds in the amount of 500 (five hundred) EUR or more.

5.5. In case if we cannot establish that you are not younger than the Legal age, we have the right to temporarily suspend your operations under your account. In that case if it will be established that at the moment of fulfillment of any operations connected with games of chance, you had been younger than the specified age:
5.5.1. your account will be closed;
5.5.2. all operations fulfilled by you during the period when you were younger than the specified age will be cancelled, and all funds contributed by you during such period may not be refunded;
5.5.3. you shall be deprived of right to any prizes accrued for you during such period, and you will be obliged to return to us any such sums which had been withdrawn by you from your account.


6. Login, password and client data

6.1. After opening of your account you must not disclose (intentionally or accidentally) your login and password to any person. In case if you shall lose or forget the data of your account, you can recover your password by clicking "I forgot my password" under the login box.

6.2. The User agrees that he/she is solely responsible for all use of the Service under his/her Login Credentials and that he/she shall not disclose the Login Credentials to any person whatsoever nor permit another person to use the Service via his/her User account.

6.3. Player himself takes responsibility for safety of his password. In case, if you detect the illegal use of your account(password steal), you must immediately report to our support service.


7. Crediting (deposit) and debiting (withdraw) your account

7.1. To play cash games for real money, or participate in buy-in tournaments, you should credit money to your account (make a deposit), which you will be able to use thereafter.

7.2. Money can be credited to and debited from an account using various payment services providers, which mix can change from time to time. Payment procedures, periods and terms vary from one payment services provider to another. We do not accept cash sent to us.
7.2.1. We do not charge any cash deposit fee.
7.2.2 Funds on your account are kept in playing currency equal to US dollar.
7.2.3 If the payment is made in different currency, the convertation will be made automaticly. Currency exchange rate is set by bank and payment system, fees are paid by player.

7.3. By crediting money to your account, you undertake not to decline the crediting transaction, nor annul or otherwise cancel the same. You also undertake to compensate us for deposit amounts which have not been actually transferred to us.

7.4. Your account is not a bank account and, therefore, it is not subject to insurance coverage, guarantees or other types of cover provided by any deposit insurance system. Furthermore, no amount credited by you to your account opened with us will bear interest.

7.5. We are entitled to setoff at any time any amount standing to the credit of your account against any your debt to us upon our review of any rates according to the regulations relating to Double accounts, or in accordance with Section ‘Confederacy, Deception, Fraud and Crimes’ or pursuant to the rules dealing with Errors.

7.6. You are responsible for reporting your wins and losses to your local tax or other government authorities.

7.7. You are entitled to request for debiting money from your account at any time, provided that:
7.7.1. all payments made to your account are confirmed as made and have not been refunded, annulled or otherwise cancelled;
7.7.2. all checks stipulated in section 5 above have been performed.

7.8. Once we have approved your money debiting transaction, you should provide us with sufficient information on how the money should be transferred to you. We will use our best efforts to satisfy your request concerning the payment method and the currency in which you wish to withdraw the money; however, we give no guarantee that we will be able to do that. For security purposes, the following rules must be observed upon money withdrawal:
7.8.1. A withdrawal can only be made to those payment facilities (with the same numbers and personal details) from which deposits were made to your account.
7.8.2. In the event that different instruments were used for deposits, a withdrawal will be made to those instruments from which a deposit was previously made to the amount at least equal to the amount deposited. For instance, when making a USD10 deposit from instrument 1 and then USD100 deposit instrument 2, a withdrawal of at least USD 10 should be made to the instrument 1 first.

7.9. We reserve the right to recover a fee in the amount of our expenses (including those related to money crediting), should you debit money that was not used by you before the game.

7.10. Depositing is not required for a free game. You can participate in a free game and free tournaments with a zero account balance.


8. Participation in games

8.1. You can participate in cash games and tournaments. You choose a game type, bet level, or a tournament to participate at your sole discretion.

8.2. You bear sole responsibility for the correctness of your actions taken at the game table.

8.3. You can review your game history on the Website. A link to the history is located at your profile.

8.4. Free games.
8.4.1. Game on PlayMoney (free) tables. This game is available at any time, even with a zero account balance. You cannot win or lose real money on these tables.
8.4.2. Free (FreeRoll) tournaments or by-invitation tournaments. Participation in such tournaments is available even with a zero account balance (there can be other restrictions in place). You CAN win real money in such tournaments.

8.5. Cash game for real money.
8.5.1. To participate in a cash game you should have a sufficient account balance to enable the game with the selected bet. Before the game starts, the money is blocked for the game (or Add-on in poker). During the game, only the blocked (added on) amount is played on the table. You cannot lose in excess of that amount.
8.5.2. Server fee in a cash game. We charge a fee (rake) for a cash game per each deal or hand (depending on the game). The fee is charged from the pot played at the table. For detailed rules of charging fees in different games please refer to the Rake page.
8.5.3. Some part of a fee can be returned to player by means of Bonus system.

8.6. Tournaments
8.6.1. To participate in tournaments you should have a sufficient account balance to pay a buy-in in the tournament and a server fee for participation. Tournament buy-ins form a prize pool of the tournament. The fee is charged by the server. A buy-in and a fee for each tournament is available to all in the form of a "100+10" type line, where 100 – tournament buy-in, 10 – fee.


9. Conspiracy, false pretense, fraudulent and criminal activity

9.1. The following actions are not permitted and shall be material breach of Terms:
9.1.1. conspiring with third parties;
9.1.2. use of unfair advantages or influence (false pretense), including use of defects, loopholes or errors in our software, use of automated gaming systems (sometimes called "bots") and use of "errors";
9.1.3. fraudulent actions for your benefit, including use of stolen or counterfeit credit or debit cards as a source of funds, or other unauthorized use of such cards;
9.1.4. participation in any criminal activity, including activity connected with money laundering or committing of any offences which can entail criminal prosecution.

9.2. We shall take all reasonable measures to prevent such actions, to detect such actions and players committing them, and to apply proper measures thereto. We shall not incur responsibility for any losses or damage incurred by you or any other player as a result of conspiracy, fraudulent, other illegal actions or false pretense; we shall take measures regarding the specified actions exclusively at our own discretion.

9.3. In case if you shall suspect that any person conspired, acted under false pretense or committed fraud, you must inform us by e-mail on such fact as soon as possible.

9.4. We reserve the right to report to corresponding state authorities, other online gambling operators, other providers of online services, banks, companies issuing credit cards, providers of electronic payment services and other monetary institutions any information identifying you, as well as to report any suspicions concerning illegal, fraudulent or inadequate actions. You undertake to render full assistance to us in investigation of any such actions.


10. Other prohibited actions

10.1. You must not use the Website for slander, insults, obscenities, race, sex discrimination, or other causing of damage. You must not use offensive or aggressive words or images, abusive language, threaten any other persons (including other users), disturb them or offend them, as well as to behave in a similar manner with respect to any employees of the Company who maintain the Website or support the clients.

10.2. You must not cause damage to the Website, overload the Website with information by "flood" for the purpose of interruption of its operation, nor to use any means which might affect operation of the Website in any way, such as (but not limited to) to distribute viruses, internet "worms", "logic bombs" or other malicious software. Sending of multiple inquiries or "spam" is strictly forbidden. You must not falsify, garble, delete or otherwise change any information on the Website.

10.3. You are entitled to use the Website only for your own entertainment and you are not entitled to reproduce it or any part thereof in any form without our direct consent.

10.4. You must not attempt to get unauthorized access to the Website, servers on which it is stored, as well as to any servers, computers or databases connected thereto. You must not perform DDos attacks on the Website or other similar attacks. In case of breach of this provision, we will report on all facts of such breach the corresponding law enforcement bodies and we will cooperate with them by disclosing your identifying information. In case of such breach you will be immediately deprived of the right to use the Website.

10.5. We will not incur responsibility for any losses or damage caused by DDoS-attack, viruses or other malicious software which can infect your computer equipment, computer programs, data or other materials belonging to you, as a result of use by you of the Website or downloading by you of any materials placed on the Website or on any other website, links to which are stated on the Website.

10.6. Sale of accounts and exchange of them between players are prohibited.
10.7. You have no right to decompile and modify the game program, to analyze the network
exchange (traffic) of the game program, to build in the game program or its components any of your own software products.


11. Closing and termination of account on our initiative

11.1. According to our policy, for safety purposes and according to the legislation of Curacao, in case if no operations will be performed on your account within six months (hereinafter such account shall be referred to as "Inactive account"), we reserve the right to terminate such account. In that case if your location cannot be reliably established, any funds on such account will be written-off.

11.2. Your Inactive account will be cancelled subject to written notice to you (or attempt to notify you) thereon in writing, using your contact information. In case of any such termination of account on our initiative, as well as in cases when the account is closed and terminated on the basis of section 9 ("Conspiracy, false pretense, fraudulent and criminal activity") or section 16 ("Breach of Terms of use") of the present Terms, the player can be refused in refund of balance of funds on the account. In case if your location cannot be established, such funds can be transferred to the corresponding state structure regulating activity connected with organization of gambling activities.


12. Change of Website

12.1. We are entitled at our full discretion and at any time to make changes in any product which is offered via the Website and/or the Gaming software, for the purpose of their maintenance in working order, improvement or development.


13. Failures in work of IT-systems

13.1. In case of occurrence of unforeseen system defects, failures or errors in work of software or hardware used by us to provide access to the Website, we shall undertake immediate measures for elimination of such problem.

13.2. We do not undertake any responsibility for failures in work of IT systems caused by your equipment used by you to access the Website, or operation failures of your Internet provider.


14. Errors

14.1. In certain cases credits to the account or game result calculation can be erroneous (due to an Error).

14.2. We reserve the right to rectify any Error admitted in calculations, and to recalculate the result at correct price and taking into the prevailing conditions at the moment of calculation.

14.3. We (including our workers and representatives), as well as our partners and suppliers do not incur responsibility for any losses (including loss of prizes) incurred as a result of any Error admitted by us, or any error admitted by you. Any your prizes/losses resulted from any such Error, will be cancelled.


15. Disclaimer

15.1. You access the Website, use the game platform and other products exclusively on the basis of your own resolutions and at your own risk.

15.2. We undertake to provide access to the Website and online gaming, exercising reasonable care and discretion, and generally in the procedure provided by the present Terms. We do not give any other promises or guarantees concerning the Website or the products offered thereby, and hereby we deny (to the extent permitted by law) all implied guarantees concerning the Website, game platform and such products.

15.3. We do not bear towards you any liability (whether on the basis of agreement, tort (including negligence) or on other grounds) for any damages and losses, including (but not limited to) loss of the data, loss of profit, non-receipt of income, loss of business or other opportunities, losses as a result of damage to goodwill, loss of goodwill, losses from suspension of activity, as well as for any losses not foreseen by us, arising in connection with Terms of use or as a result of use of the Website by you.


16. Breach of Terms of use

16.1. You have to indemnify us in full for any damage, losses, costs and expenses (including reasonable attorneys' fees) and any other fees which can be incurred us as a result of breach of Terms from your part.

16.2. In case of material breach of Terms by you, we reserve the right (but are not obliged):
16.2.1. to send to you the notice (using your contact information) on the admitted breach and to demand that you cease corresponding action or omission;
16.2.2. to suspend operations on your account, so that you could not stake or play games on the Website;
16.2.3. to close your account, subject to prior written notice or without such notice;
16.2.4. to withdraw from your account the sum of any payments, bonuses or prizes affected by any material breach.
16.2.5. in unilateral extrajudicial procedure to deduct from your account the sum of any
payments, bonuses or prizes which have been received at committing by you of essential
violation of the present Regulations, including – in case of committing of actions which are prohibited by section 10 of the present Regulations.

16.3. We are entitled to block any identification code or password of the user, if we shall reach a substantiated conclusion that you haven't observed any provisions of the Terms.


17. Rights to objects of intellectual property

17.1. All elements of design of the Website, text, images, music, sounds, photos, video data, their selection and arrangement, software compilation, base source code, software and all other materials which are incorporated into the Website, shall be covered by copyrights or other rights held by us or used by us on the basis of licenses/permits granted by third parties – legal holders of such rights.
In case if any material placed is on the Website can be downloaded or printed, and its downloading, it can be downloaded only on one PC, and its printing is permitted only for your personal use for express non-profit purposes.

17.2. Under no circumstances shall the use of the Website grant any user any rights to objects of intellectual property (for example, copyrights, know-how or trademarks) belonging to us or any third parties.

17.3. You are not entitled to use or reproduce any company names, trademarks or logos used on the Website, save for cases expressly permitted in accordance with terms of use.


18. Your personal data

18.1. According to the law we must observe requirements for protection of data at use by us of any personal data which we collect from you when you use the Website. Therefore we are very serious bout our obligations connected with use of your personal data.

18.2. By providing us with information, you give us your consent to handling of your personal data for the purposes provided in the Terms, in order to ensure work of the Website and to fulfill the obligations provided by the legislation.

18.3. According to the Company policy we undertake not to disclose any personal data to any persons, except for our workers who shall access your data on the need-to-know basis.

18.4. We will retain copies of any messages sent to us by you (including copies of any messages sent by e-mail) for exact accounting of information received by us from you.


19. Use of “cookies” on the website

19.1. “Cookies” are used to provide functioning of the Website. A “cookie” represents a small text file downloaded by your computer the moment you enter the Website, which allows us to recognize you when you return to the Website. You can learn how to delete “cookies” and to control them on www.aboutcookies.org. Please not that if you delete or turn off “cookies”, you cannot have access to some parts of the Website or use its some features.


20. Complaints and notices

20.1. In that case if you want to file a complaint connected with the Website, first of all to you should apply the Customer Support as soon as possible. To submit a notice of error, you must IMMEDIATELY use the petition mechanism (20.5) from the gaming software.

20.2. In case of any dispute you agree that server accounts will serve as conclusive evidence for resolution of such dispute.

20.3. In the unlikely case of discrepancy between the results displayed on the monitor of your computer and the data on results stored on the game server, the data on results on the game server shall prevail. You hereby acknowledge and agree that our accounts will serve as conclusive evidence at determination of terms and circumstances of your participation in corresponding online games and results of such participation.

20.4. If we shall wish to contact you in connection with any such dispute, we will contact you by using any of your contact information.

20.5. Complaints from the game platform shall be presented by means of the Petition mechanism. The petition must be sent IMMEDIATELY after display of the error, by the player who believes that an error was admitted. The petitions sent after restart of the game platform, or after expiration of over 5 minutes, or not containing a screenshot of information allowing to confirm presence of visual error, cannot be used for the analysis and confirmation of complaint. The Petition mechanism can be used by pressing keys F10 or Ctrl+R.


21. Interpretation

21.1. The original version of the Terms is drawn up in English. Any interpretation of the Terms must be based on such original English version.
In case if the Terms of use or any documents related thereto, or notices will be translated into any other language, their original English version will prevail.


22. Assignment of rights and obligations

22.1. We reserve the right to assign or transfer (including under sublicense or on pledge) in full or in part the rights and obligations under by the Terms, to any person, provided that any such assignment shall be performed on the same conditions or on conditions not less favorable for you.


23. Circumstances beyond our control

23.1. We will not bear responsibility for any default or delay of fulfillment of any obligations provided by Terms of use, if such default or fulfill resulted from occurrence of circumstances beyond our control, including (but not limited to) acts of God, war, public disorders, failures in work of communication networks of public using or in rendering of telecommunication services, labour disputes, DDoS-attacks or other similar Internet attacks, which have adversely impact (hereinafter referred to as the "Force majeure circumstances").
In this case fulfillment of obligations by us shall be considered suspended for the period of effect of Force majeure circumstance, and the term of fulfillment of such obligations by us shall be prolonged for the period of effect of such circumstance. We undertake to apply all reasonable efforts to suspend the effect of Force majeure, or to find a way to fulfill our obligations despite the effect of such Force majeure.


24. Waiver

24.1. In case if we will not demand from you strict fulfillment of any of your obligations or if we shall not exercise any of our rights or legal remedies, it must not be considered as our waiver of such rights or legal remedies and shall not release you from fulfillment of the specified obligations.

24.2. In case if we will not present claims in connection with your default of any obligations, it must not be considered as our waiver of presentation of claims in connection with any subsequent default. Our waiver of any provisions of the Terms shall be valid only in the event that it is executed as a written waiver in the procedure as provided above.


25. Severability

25.1. In case if any provision of the Terms will be considered invalid, illegal or unenforceable to any extent, such provision will be considered severed from other provisions, which will continue to have full effect to the extent. In this case the invalid or unenforceable provision will be changed according to the applicable legislation, as close as possible to the original intent.


26. Applicable law and jurisdiction

26.1. Terms of use shall be regulated and interpreted according to the law of Curacao. At this, any arising issues connected with the license will be governed by the legislation of Curacao and will be considered in the courts of Curacao.

26.2. These Terms of use are subject to non-exclusive jurisdiction courts of Curacao.


27. Responsible gaming

27.1. For the clients who will wish to restrict their participation in games of chance, we shall provide a possibility of voluntary self-exclusion, by which you can close your account or limit staking possibility. If you want to receive any information on possibility of voluntary self-exclusion, please apply our Customer Support service.

27.2. We shall undertake reasonable efforts to fulfill your self-exclusion request. However, we do not bear any responsibility if you continue to participate in games of chance and/or to use the Website, if we will not be able to ascertain this fact.

27.3. We aspire to support software related to responsible gambling, and we recommend that you read about responsible gambling on websites of the following organizations:
— Gambling Therapy - www.gamblingtherapy.org
— Gordon House Association - www.gordonmoody.org.uk


28. Links

28.1. If we provide hyperlinks to other websites, we provide them only for information purposes. You follow any such links at your own risk, and we do not undertake responsibility for the content or use of such websites, as well as for information contained thereon.

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www.gamblergames.com is owned and operated by by Vierra Moon Group Limited, Cyprus